Privacy Policy

1. Introduction

We are committed to protecting your privacy and ensuring that your personal information is processed transparently, securely, and lawfully.

This Policy outlines what personal data we collect, how we use it, under which legal bases we process it, and what rights you have as a user.

2. Information We Collect

3. How We Use Your Data

We process your data for the following purposes:

• To provide and maintain the Novacine AI video generation service
• To process purchases of Nova Crystals and manage your user account
• To generate and deliver videos or other digital content
• To personalize the platform experience and improve service quality
• To send important updates, technical notices, or support messages
• To detect, prevent, and investigate fraudulent or unauthorized activity

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity — to deliver services and fulfill purchase agreements
• Consent — for marketing communications or optional personalization
• Legitimate interests — to maintain platform security and improve user experience
• Legal obligations — to comply with applicable tax, anti-fraud, and regulatory laws

5. Data Storage and Security

Your personal data is stored securely on servers located in the United Kingdom or other jurisdictions providing an adequate level of data protection.

We apply industry-standard technical and organizational measures, including:

• Data encryption in transit and at rest
• Access control, firewalls, and intrusion prevention
• Regular backups and security audits

6. Data Sharing and Disclosure

We do not sell or rent your personal data.

Data may be shared only in the following limited circumstances:

• With trusted third-party providers (e.g., payment processors, analytics, or hosting services) that operate under strict confidentiality and data protection agreements
• When required by lawful authorities or to comply with legal obligations
• In case of a business transfer (merger, acquisition, or sale), subject to appropriate safeguards

7. International Data Transfers

If personal data is transferred outside the UK or EEA, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses approved by the UK or EU authorities
• Adequacy decisions recognizing equivalent protection standards
• Additional technical and organizational measures to maintain data security

8. Your Rights

Under the UK GDPR and EU GDPR, you have the right to:

• Access – obtain a copy of your personal data
• Rectification – correct inaccurate or incomplete data
• Erasure – request deletion of your data where legally applicable
• Restriction – limit how your data is processed
• Portability – receive your data in a structured, machine-readable format
• Objection – object to specific processing activities
• Withdraw consent – revoke your consent at any time, where applicable

9. Children’s Privacy

Our services are intended for users aged 18 and above.

We do not knowingly collect personal data from minors. If such data is discovered, it will be promptly deleted.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. All revisions will be published on this page with a new “Last updated” date.

Where legally required, significant changes will be communicated directly to users. We encourage you to review this Policy regularly.

11. Contact Information

If you have questions or requests regarding your personal data or this Privacy Policy, please contact us at:

COMPUTEACH LIMITED

35 Firs Avenue, London, England, N11 3NE

[email protected]